Where do you ship?
Currently Range ships only within the United States. We hope to expand this in the near future, especially to our Canadian friends up North!
How much is shipping?
$5.00 flat rate shipping is available on all orders, while orders over $50.00 are eligible for free shipping.
How long will it take to process my order?
Orders will be processed within one business day. If you order by 5:00 PM PCT Thursday, your order will ship by 5:00 PM PCT Friday. If you order by 5:00 PM PCT Friday, your order will ship by 5:00 PM PCT Monday.
How long will it take for my order to ship?
Orders are shipped via USPS Priority and First Class mail. Both claim a transit time of 2-3 business days. However, during the pandemic, we’ve been seeing transit times closer to 3-5 business days.
What if my order is lost in the mail?
Although it doesn’t happen often, every once in a while USPS has a bad day, and packages get lost. We keep a close eye on shipments, and if something looks “off” we’ll get a replacement shipment headed your way ASAP, in addition to an email keeping you in the loop.
Its been several days and my tracking number still says “package ready for pickup.”
Sometimes USPS forgets to scan the barcodes when they receive our shipments, and packages don’t appear to be shipped, even though they are in fact headed your way. We can’t control this, but we assure you that all orders are fulfilled within 1 business day. If you ever have a concern with an order’s status, feel free to reach out and our team will be happy to assist you!